Author Topic: Outlook Express freezes when you go to open Inbox? Resolution...  (Read 48 times)

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Outlook Express freezes when you go to open Inbox? Resolution...
« on: September 21, 2004, 09:11:28 AM »
Corrupted Inbox? This method fixes the freezing.
Outlook Express often fucks up when you install a windows update.
Hope this helps anyone who has this issue.....

Details
Symptom: OE6 hangs on start, freezes when trying to open Inbox. Cancelling dialogs prompting for password on connection to mail servers doesn't help.

Cause: Corrupted Inbox.dbx file.

Solution: Backup and remove inbox.dbx, then import inbox from backup.

Steps:
1. Ensure OE6 is closed before starting.

2. Create a folder c:\data and copy the entire contents of my "C:\Documents and Settings\Owner\Local Settings\Application Data\Identities\{YOUR_IDENTITY_STRING}\Microsoft\Outlook Express" to c:\data

3. Rename C:\Documents and Settings\Owner\Local Settings\Application Data\Identities\{YOUR_IDENTITY_STRING}\Microsoft\Outlook Express\inbox.dbx to inbox.dbx.old

4. Start up OE6; it will create an empty Inbox and will show only one message "Welcome to Outlook Express 6".

5. From the menu, open File->Import->Messages. Choose Outlook Express 6. Click Next.

6. Choose Import mail from an OE6 Identity and select your identity (Mine was Main Identity). Click OK.

7. Browse to the folder c:\data. Click Next.

8. Choose Inbox. Click Next.

9. Messages from your Inbox should appear in your new Inbox. Click Finished.



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